Privacy Policy

1. Who We Are

This website is operated by Tyrus, a registered real estate negotiator practising under IQI Realty Sdn Bhd (E(1)1584, Company No. 1113417-U), an appointed marketing agent for The Vividz @ Bukit Jalil, developed by EXSIM Bukit Jalil City Sdn Bhd (1368455-U).

This website is not the official website of the developer. References to "we", "us" or "our" in this policy refer to the marketing agent operating this site.

2. What Personal Data We Collect

When you submit an enquiry or register your interest through this website, we collect:

• Your full name
• Your phone number (WhatsApp)
• Your email address (optional)
• Your preferred property layout or unit type
• Your consent confirmation and the date/time it was given

We do not collect sensitive personal data (such as financial account details, NRIC numbers, or health information) through this website.

We also collect standard technical data automatically when you visit our site, including your IP address, browser type, device type, pages visited, and time spent on the site. This is collected through standard web analytics and is used in aggregate, non-identifiable form only.

3. How We Use Your Data

We use the personal data you provide for the following purposes:

• To respond to your enquiry — contacting you via WhatsApp or phone to provide property information, floor plans, and e-brochures
• To arrange viewings or appointments — coordinating a visit to the sales gallery if you request one
• To send you relevant updates — project news, launch announcements, and availability updates for The Vividz @ Bukit Jalil, only where you have consented
• To comply with legal obligations — record-keeping as required under the Personal Data Protection Act 2010 (PDPA) and other applicable Malaysian law

We do not use your data for automated decision-making or profiling.

4. Legal Basis for Processing

Under the Personal Data Protection Act 2010 (Malaysia), we process your personal data on the following basis:

• Consent — you tick the consent checkbox before submitting the enquiry form, giving us explicit permission to contact you
• Legitimate interests — responding to your enquiry constitutes a legitimate interest; we balance this against your rights and apply data minimisation
• Legal obligation — where we are required to retain records under Malaysian law

You may withdraw your consent at any time by messaging us on WhatsApp at 012-9987873. Withdrawal does not affect the lawfulness of processing before the withdrawal.

5. Who We Share Your Data With

We may share your personal data with the following parties, only to the extent necessary:

• The developer — EXSIM Bukit Jalil City Sdn Bhd — for registration and sales-gallery appointment purposes
• IQI Realty Sdn Bhd — as the agency under which the agent operates, for CRM and compliance purposes
• WhatsApp (Meta Platforms Inc.) — your enquiry is transmitted via WhatsApp; Meta's own privacy policy applies to data processed on their platform

We do not sell, rent, or trade your personal data to any third party for marketing purposes.

6. Data Retention

We retain your personal data for as long as is necessary to fulfil the purposes described above, or as required by law. In general:

• Enquiry data is retained for up to 3 years from the date of last contact, or until you request deletion
• If a sale completes, records may be retained for up to 7 years for statutory and regulatory compliance

After the retention period, your data is securely deleted or anonymised.

7. Your Rights

Under the PDPA 2010 and applicable Malaysian law, you have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — ask us to correct inaccurate or incomplete data
• Withdraw consent — withdraw your marketing consent at any time
• Deletion — request deletion of your data where we have no legal obligation to retain it
• Restriction — ask us to restrict how we use your data in certain circumstances

To exercise any of these rights, contact us on WhatsApp at 012-9987873. We will respond within 21 days.

8. Cookies and Analytics

This website may use cookies and similar tracking technologies to understand how visitors use the site and to improve the user experience. These may include:

• Essential cookies — required for the site to function
• Analytics cookies — used to measure traffic and usage patterns (e.g. Google Analytics, if installed by the site host)

You can control cookies through your browser settings. Disabling cookies may affect some functionality of the site.

9. Links to Third-Party Sites

This website contains links to third-party websites (including 360° virtual tour, map services, and WhatsApp). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.

10. Children's Privacy

This website is intended for adults. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has submitted data through this site, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of this website after changes are posted constitutes acceptance of the updated policy.

12. Contact